How Artificial Intelligence and NFTs can Disrupt the CRM Industry

The CRM (Customer Relationship Management) industry may face a significant disruption with the emergence of two technologies: artificial intelligence (AI) and NFTs (Non-Fungible Tokens). These technologies can enable new ways of offering real and virtual merchandising for customers, creating more value and engagement. In this article, you will learn what AI and NFTs are, how they can be applied to the CRM industry, and what benefits they can bring.