Patient-Centered Care: What Healthcare Can Learn from Tourism
The healthcare sector is a constantly evolving industry. However, an aspect has been overlooked for far too long: customer service. In a recent TEDx Talk, Doug Lansky, a globally recognized keynote speaker and tourism expert, shed light on how the healthcare sector can benefit from adopting customer service strategies from the tourism industry.
#02 – Bit Lighthouse – Talk with Dr. Roberto Botelho
Innovation in healthcare is crucial for improving patient outcomes, expanding access to quality care, and transforming the industry as a whole.